Service Details

The Reputation Agent

Local search dominance tool.

Overview

The ultimate local search dominance tool focused on automated review generation and instant missed-call recovery.

Getting reviews used to mean awkwardly asking customers face-to-face or remembering to send a message later. Your system does all of this for you, automatically.

By combining instant missed-call text-backs with an intelligent, automated review gathering system, your business captures every lead and builds a 5-star reputation on autopilot.

The Result

A 5-star brand voice and instant missed-call recovery.

Key Capabilities

Never Miss a Lead Again

Someone calls your business number and you miss it. Within about 60 seconds, they automatically receive a friendly text message from you: "Hey! Sorry we missed your call — we'd love to help. Reply here or book a time that suits you." They are a warm lead waiting to hear from you.

Getting More Google Reviews

When a job is marked as complete, we send them a quick private text asking how we did. Happy customers get asked to leave a Google review. Unhappy customers get a private, caring response. Your Google rating stays high, and unhappy customers feel heard rather than ignored.

Your Reviews Get Replied To Automatically

When a customer leaves you a review on Google, your system drafts a reply automatically using AI. For 4 and 5-star reviews, the AI writes a warm thank-you and posts it for you. For 1 to 3-star reviews, the AI drafts a response but holds it for your approval.

Automatic Charity Donations

Every time a customer leaves you a 5-star review, a meal is donated to Feeding America on their behalf. The customer receives a text thanking them for making a real difference. This builds incredible goodwill and costs you nothing extra.

When a Bad Review Arrives

You get a text on your personal mobile immediately. An empathetic text is sent to the unhappy customer offering to make things right, and an AI response is drafted for your review. You get the final say before anything goes public.

Your Monthly Report

On the 1st of every month, you'll receive an email summary showing how many new reviews you received, your average rating, reviews that need a response, and your total Feeding America meal donations to date.

Support

Frequently Asked Questions

Check that their service was marked as 'Service Completed' in the system. If it wasn't, the sequence won't start. Contact your AiOGeez team and they can trigger it manually.